Service Manager - Pawtucket, RI

Seeking a Fire Service Manager (Protection Advanced Services) to directly manage our customer facing Fire Protection Advanced Services team, which consists of alarm, monitoring, and/or sprinkler suppression systems. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective skilled technicians; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service technicians, to assist in the pick-up and delivery of products or assisting on service test and inspection or repair calls; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

Valid driver's license
Bachelor's Degree (MBA Preferred)
Management experience
Profit and Loss (P&L) Experience

Preferred

Experience in Fire Protection Alarm, Sprinkler or Pre-Engineered system
Availability to start within two weeks after offer made/accepted

Compensation and Benefits:

Competitive Pay
401(k)/Profit Sharing/Employee Stock Ownership Program
Disability and Life Insurance Packages
Paid Time Off and Holidays
Career Advancement Opportunities
Comprehensive and competitive medical, dental and vision benefits.

Jobs in Pawtucket

Fire Protection Service Manager