Job Details
Job Location: Charleston, SC - North Charleston, SC
Salary Range: Undisclosed
Description
Job description
Eagle Fire Inc is looking for a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. Must have prior fire alarm/fire industry knowledge! NICET certification desired.
POSITION SUMMARY:
Acts as the primary contact for the Region’s existing and potential customers. Responsible for ensuring customer satisfaction with delivered services, prospecting
for new customers, and expanding service opportunities. Secures a sufficient and expanding sales base to meet established goals of the Region.
DUTIES AND RESPONSIBILITIES:
- Initiates, proposes, and closes on renovation/up-fits, inspection, service, repair, small contracts and monitoring sales, including maintaining a suitable backlog of work proportional to existing service capacity and staffing.
- Actively pursues new customer opportunities through calling efforts, group presentations and introductory correspondence.
- Prepares, oversees, and coordinates the timely preparation of all proposals for inspection and service work within assigned area, ensuring uniform compliance with Company policy, procedure, and financial objectives.
- Acts as the primary contact with customers within assigned area, resolving service problems, identifying opportunities for expanded services and ensuring overall satisfaction with delivered services.
- Responsible for the maintenance and storage of sales documentation in database as required.
- Responsible for tracking and reporting sales as required by the EVP of Sales.
- Maintains focus on marketing areas as assigned.
- Maintains sales production volume to support Region’s targets and objectives through sales and marketing of the assigned territory.
- Conducts annual review, audit and assessment of customer accounts when directed within standard guidelines prior to account renewal.
- Provides support and follow up to field personnel regarding the preparation of cost estimates, proposals, submittals, drawings, and other materials directly related to the delivery of services to the customer.
- Required to participate in pre-job start-up meetings to ensure compliance with completion of proposed work and prepares change order quotations as necessary.
- Follows up on change order quotations to ensure timely acceptance
JOB SPECIFICATIONS
- Must exhibit characteristics consistent with encouraging Team concept.
- Must possess excellent written and oral communication skills.
- Must possess a practical knowledge of fire protection codes and standards.
- Must possess the ability to read and interpret construction documents and shop drawings.
- Must provide quality customer service.
- Must be a self-starter and possess the ability to work alone.
- Must possess excellent organizational skills.
- Must handle multiple projects and identify priorities.
- Must interact well with all levels of individuals, internally and externally.
- Must maintain a positive and professional demeanor.
- Must possess the ability to handle change, resolve conflict and solve problems as they arise with minimal direction.
- Must possess excellent computer skills to include Microsoft Office Professional programs and applicable database programs
BENEFITS
- 401 K
- Dental Insurance
- Direct Deposit
- Employee Assistance Program
- Flexible Spending Accounts
- Holidays Paid
- Life Insurance
- Long Term Disability Insurance
- Medical Insurance
- NICET Test reimbursement
- PTO
- Short Term Disability Insurance
- Tuition Reimbursement
- Uniforms Provided
- Vision Insurance
Qualifications
